Meo: Perkins, last week, my Xbox 360 had a general hardware failure, making it a $300 paperweight. But this week’s musings aren’t about video games, they are about American consumerism, because my first thought was, “Well, guess I’ll buy a new one,” even though this particular problem was covered under a specific extended-warranty program.
Perkins: So, what you’re saying is, you like brand-new things. I hear that, but technology can be so hard to keep up with. Why not go with the warranty? I got my digital camera fixed free of charge in a jiffy. I like to hold onto my electronics for at least two years before upgrading, even if it puts me behind the times.
Meo: Well, this console is about three years old, with a projected 10-year lifecycle. I certainly did the warranty. Microsoft provided free UPS shipping, so the whole thing will cost me $1.50 (local store’s surcharge) and about three weeks — the worst part. In fact, I’ve only taken advantage of a product’s warranty twice: This time, and with a laptop I was better off replacing. I eventually did, for what it cost me to get the first one fixed. I know it’s a matter of patience, and that’s a virtue, but you know, virtues are mostly overrated.
Perkins: I think technology is one of those things you need to pick your battles with. Sometimes warranties end up being complete gimmicks. Ten years is a long lifespan for anything that isn’t human. I am patiently waiting to upgrade my cell phone in September. Though, it’s killing me softly to watch all my friends upgrade to touch screens and smart phones. Consumers are suckers, myself included.
Meo: I have one of those touch-screen phones. It’s awesome. Of course, AT&T seduced me into upgrading by offering rebates and coupons and free activation and cookies, scrumptious cookies. I went from a smart phone (I bought accidentally and had no idea what it would cost) to a nifty little package with the snootiest of names. I will now accept your jealousy. Shame is, I can, and have, lived without this stuff — cell phone, satellite HDTV, next-gen video games, high-speed Internet —and I was no worse for it. I choose to, and happily, have and pay for this stuff because I want it. And I often want it now, sooner if possible.
Perkins: Yes, these convenient technological wonders have turned us all into Veruca Salt. I also have lived without text messaging, a Wii, wireless Internet, a light-weight laptop and a Flip, but why would I want to? Plus, if everyone else is doing it, especially my 20-something-year-old comrades, I have to be part of it. One of my Sunday pastimes includes fighting my sister for the newspaper circulars to see what new modern convenience is on tap. I’m saving for a flat screen TV.
Meo: Saving? Ever hear of zero-percent interest? Get on board Perkins. It’s a brave new world, and it can be bought with easy, immediate financing (for 18 months!), even in these difficult economic times.
Perkins: I’ve got enough bills to keep track of. Plus, it’s rewarding to save and purchase something big. It’s perhaps going to be a graduation or Christmas present to myself — something to look forward to. I don’t go for those zero-percent campaigns. I like to think I’m a careful consumer.
John Meo is design editor at the Norwich Bulletin. He thought buying on zero interest WAS careful consumerism. Emily Perkins is editorial assistant at the Norwich Bulletin. She can be found, weeknights, in front of the TV with her cell phone and laptop close by.

